SHIPPING POLICY

 

SHIPPING POLICY

Last Updated: August 10, 2026

At ARTIE, we are committed to providing a reliable and convenient shipping experience for customers worldwide. Every order is carefully prepared, packed, and shipped to ensure your products arrive safely.

Please review the shipping information below before placing your order.

SHIPPING INFORMATION

United States

Rest of World

We ship worldwide. For international orders outside the United States:

ORDER PROCESSING TIME

All orders require 1-3 business days for processing before shipment.

Processing time includes:

Order verification

Product preparation

Quality inspection

Packaging

Business days do not include Saturdays, Sundays, or public holidays.

During peak seasons or holidays, processing times may be extended by 1-3 additional business days.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

DELIVERY TIME

Estimated delivery times include both processing and shipping periods.

While we make every effort to deliver your order within the estimated timeframe, actual delivery dates may vary due to factors outside of our control, including:

Airline schedules

Customs clearance procedures

Weather conditions

Local delivery services

Other unexpected delays

For the most accurate delivery updates, please refer to your tracking information.

TRACKING YOUR ORDER

Once your order has been shipped, a tracking number will be provided via email.

Please allow some time for tracking information to become available after shipment.

If you have not received your tracking information, please contact our customer support team:

Email: helloartie@outlook.com

LOST OR MISSING PACKAGES

If your package has not arrived, or your tracking information shows that your package has been delivered but you have not received it, please contact ARTIE Customer Support within 45 days from the estimated delivery date.

Our team will assist you in verifying the delivery status and finding a suitable solution.

Requests submitted after this period may not be eligible for investigation.

REMOTE DELIVERY AREAS

Some locations may be considered remote areas due to limited delivery accessibility.

For U.S. remote regions, including but not limited to:

Alaska

Hawaii

American Samoa

Guam

Northern Mariana Islands

Marshall Islands

Federated States of Micronesia

Palau

Armed Forces Americas (AA)

Armed Forces Europe (AE)

Armed Forces Pacific (AP)

shipping options may be limited to available standard shipping methods.

Additional delivery time may apply for remote locations.

CUSTOMS, TAXES AND IMPORT FEES

For international orders, customers may be responsible for any customs duties, import taxes, or fees charged by local authorities.

ARTIE is not responsible for delays caused by customs inspections or fees imposed by the destination country.

DISCLAIMER

ARTIE is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer. Please ensure your shipping address is accurate and complete before completing your purchase.

ARTIE is not responsible for delays, losses, or damages caused by circumstances beyond our reasonable control, including but not limited to carrier delays, customs inspections, weather conditions, natural disasters, or other force majeure events.

CONTACT US

If you have any questions regarding shipping, delivery, or your order, please contact our customer support team:

ARTIE Customer Support

Email: helloartie@outlook.com

Thank you for choosing ARTIE.